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About California Connect

We provide communication access for Californians with hearing, vision, cognitive, mobility, and speech-related disabilities.
Need help? Give us a call at 1-800-806-1191
There are five circular photos with yellow lines connecting five individuals. Photo descriptions from left to right: 1) A woman sitting on a couch next to a wooden table. The table has a photo, lamp and a landline telephone with enlarged dial pad. The woman has dark skin, medium length hair, is wearing a white turtleneck top and is smiling while holding the telephone to her ear. 2) A girl with fair skin and strawberry blonde medium length hair is looking up to her left, away from the camera. She is wearing a tie-dyed sweatshirt. She has a feeding tube taped on her cheek. She is holding a tablet in both of her hands. 3) A man with dark skin and shaggy medium hair is looking away from the camera to his right. He is wearing a yellow shirt, silver necklace with pendant and a cordless headset phone. 4) A woman is sitting in front of her desk with a blue wall and a frame behind her. On her desk is a landline telephone and flowers. The woman has fair skin and red hair. She is wearing a pastel peach color buttoned up shirt and a black blazer. She is holding the telephone to her ear and is smiling. 5) A man with dark skin and short hair is smiling away from the camera to his right. He is wearing glasses, an orange shirt and a plaid buttoned shirt that is left open. He also is wearing a hearing device around his neck.

About California Connect

We provide communication access for Californians with hearing, vision, cognitive, mobility, and speech-related disabilities.
Need help? Give us a call at 1-800-806-1191
  • A black man wearing a gold long sleeve shirt wearing a headset and microphone device to communicate with others.
  • A female young adult wearing rainbow tie dye sweatshirt, looking afar from her wheelchair, holding an iPad device in her hand.
  • An Asian man with black-rimmed glasses and hair, long sleeve plaid shirt and a green t-shirt, listening through a device and smiling.
  • A white Deaf man wearing a gold hat and gold-rimmed glasses. The man is wearing a tan t-shirt and has a flower tattoo on his left neck.
  • A blind Black woman wearing a white turtleneck shirt and blouse sitting on the couch, holding a white phone to her ear, listening to the caller on the other end of the line.
Technology makes it easier than ever to connect with people around the world. However, these technologies are often not designed for people with disabilities, leaving millions of people out of billions of conversations.

California Connect, also called the Deaf and Disabled Telecommunications Program (DDTP), is funded by the California Public Utilities Commission (CPUC) and is a public purpose program that allows consumers to connect with the world using functional equivalent equipment and services. The program’s accessible products and services are fully subsidized, removing financial barriers.

At California Connect, with the Deaf and Disabled Telecommunication Program (DDTP), the program’s goal is to make it easier for every Californian with speech, hearing, vision, mobility, or cognitive disabilities to connect with the world around them in a way that is comfortable and convenient for them. We believe that equal access to communication is not a privilege, but a right.

California Connect wants to reach every single eligible Californian that wants fully accessible communication. If this is you or a loved one, connect with us today!

With California Connect, you can communicate YOUR way!

Learn more about our programs

Accessible Equipment and Accessories

Every day, communication services and devices from this program enable over half a million Californians to stay connected. There's a service, phone or piece of equipment for every need. For example, there are specialized devices that make it easier to hear, see, and speak during conversations. Big button phones that make it easier to dial. Phones with lights that flash for incoming calls. Convenient portable phones – and more to help people with hearing, vision, speech, mobility, or cognitive disabilities.

Did you know that almost 4,000 devices were delivered to California consumers in 2021?

California Relay Service (CRS)

The California Relay Service (CRS) connects individuals who are Deaf, Hard of Hearing, DeafBlind, or have speech disabilities to communicate with family, friends, and businesses over the phone. These individuals can communicate with other users using specially trained Communication Assistants (CA) or auto generated technology to facilitate the calls between conversational participants. Learn more on our CRS page. 

Did you know that California Relay Service had almost 1.3 million calls in 2021?

California Speech Generating Devices (SGD)

Augmentative and Alternative Communication (AAC) provides funding for specialized Speech Generating Devices (SGDs) as the provider of last resort pursuant to California Public Utilities Code Section 2881. Applications for California Connect funding of SGDs are now available. California Connect has also partnered with the California Department of Rehabilitation to launch Voice Options, which provides Californians with speech disabilities an iPad that functions comparatively to an SGD through a selection of apps. To learn more, please visit the AAC page.

Did you know that Alternative Augmented Communication (AAC) devices has been provided to over 1,300 consumers in 2021?

Hours of operation:
9:00 a.m. - 5:00 p.m. 
Monday through Friday
Excluding state holidays

Contact

Contact Center
P.O. Box 30310
Stockton, CA 95213
Phone/VP: 1-800-806-1191
Email: info@caconnect.org
Fax: 1-800-889-3974

About

Welcome to California Connect, also called the Deaf and Disabled Telecommunications Program (DDTP), which provides communication access for Californians with hearing, vision, cognitive, mobility, and speech-related disabilities. The program of the California Public Utilities Commission (CPUC) includes accessible communication equipment and devices, relay service, and Augmentative and Alternative Communication (AAC) devices.
Copyright © 2024 State of California
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