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About Doing Business with California Connect

Need help? Give us a call at 1-800-806-1191
An assortment of individuals using various telecommunication technologies.

About Doing Business with California Connect

Need help? Give us a call at 1-800-806-1191
  • A black man wearing a gold long sleeve shirt wearing a headset and microphone device to communicate with others.
  • A female young adult wearing rainbow tie dye sweatshirt, looking afar from her wheelchair, holding an iPad device in her hand.
  • An Asian man with black-rimmed glasses and hair, long sleeve plaid shirt and a green t-shirt, listening through a device and smiling.
  • A white Deaf man wearing a gold hat and gold-rimmed glasses. The man is wearing a tan t-shirt and has a flower tattoo on his left neck.
  • A blind Black woman wearing a white turtleneck shirt and blouse sitting on the couch, holding a white phone to her ear, listening to the caller on the other end of the line.

Contracting Opportunities 

The CPUC and the Department of General Services periodically issue Requests for Proposals (RFPs) or other bid documents to solicit competitive bids or proposals from vendors interested in providing services or equipment to California Connect.

Services and equipment provided to California Connect include items such as:
• California Connect Contact Center and distribution center services
• Telecommunications relay services
• Marketing services
• ASL interpretation and language translation
• Real time captioning
• Brailling
• Project management and management consultation
• Program and contract administration
• Specialized telecommunications equipment

All contracting opportunities are listed on the California Public Utilities Commission (CPUC) website, as well as being listed on this website.


Current Contracting Opportunities:
None Listed

Note: Please continue to check this page for contracting opportunities. 

Tariff Expense Reimbursement Template
Local Exchange Carriers in California offering approved services to their deaf and disabled customers may receive reimbursement for the monthly recurring rate of tariff-based services and associated non-recurring charges, if applicable. You may download theTariff Expense Reimbursement Template (Excel) to request reimbursement for allowed services.


Payee Data Record

All California Connect vendors, including advisory committee members and proxies, must complete a Payee Data Record prior to receive payment from the State for any goods or services provided to California Connect. Please download the Payee Data Record Form (PDF) and instructions.


Contact Center
P.O. Box 30310
Stockton, CA 95213
Phone: 1-800-806-1191
Fax: 1-800-889-3974


Welcome to California Connect, also called the Deaf and Disabled Telecommunications Program (DDTP), which provides communication access for Californians with hearing, vision, cognitive, mobility, and speech-related disabilities. The program of the California Public Utilities Commission (CPUC) includes accessible communication equipment and devices, relay service, and Augmentative and Alternative Communication (AAC) devices.
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