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Face coverings are no longer required to enter the Glendale Service Center.

Hours: Monday – Friday, 8:00 AM – 5:00 PM, except holidays.

To better serve you, please arrive by 4:45 PM.

20-minute free street parking in front of the building. Paid parking lot adjacent to the building on the west side. We do validate parking.

Driving Directions to Glendale CTAP Service Center

From North:

Take I-5 south, also known as Golden State Freeway.
Take exit 144 to merge onto California134 east toward Glendale and Pasadena.
Take exit 7A for Pacific Avenue.
Turn right onto North Pacific Avenue.
Turn Left onto West Broadway.

From South:

Take I-5 north toward Sacramento.
Take exit 142 toward Colorado Street.
Keep left at the fork to continue toward Colorado Boulevard.
Turn right onto Colorado Street.
Turn left onto South Pacific Avenue.
Turn right onto West Broadway.

From West:

Take US-101 south, also known as Ventura Freeway.
Make a slight left onto California 134 toward signs saying Burbank and Glendale.
Take exit 7A for Pacific Avenue.
Turn right onto North Pacific Avenue.
Turn left onto Broadway.

From East:

Take California 134 west.
Take exit 7A for Pacific Avenue.
Turn left onto North Pacific Avenue.
Turn left onto West Broadway.


Contact Center
P.O. Box 30310
Stockton, CA 95213
Phone/VP: 1-800-806-1191
Fax: 1-800-889-3974


Welcome to California Connect, also called the Deaf and Disabled Telecommunications Program (DDTP), which provides communication access for Californians with hearing, vision, cognitive, mobility, and speech-related disabilities. The program of the California Public Utilities Commission (CPUC) includes accessible communication equipment and devices, relay service, and Augmentative and Alternative Communication (AAC) devices.
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