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The San Jose Service Center will be open by appointment only.

To request an appointment, call the Contact Center at 1-800-806-1191.

Face coverings are no longer required to enter the San Jose Service Center.

Open only the 2ND and 4TH Wednesday of each month, 9:30 AM – 3:00 PM, except holidays.
(closed 12:00 PM - 1:00 PM)

The San Jose CTAP Service Center is located inside the Silicon Valley Independent Living Center


Driving Directions to San Jose CTAP Service Center

From the Southwest (Santa Cruz)

Take CA-17 North toward San Jose/Oakland
Take exit 26A for I-280 S toward San Jose
Take the 10th Street exit toward 11th Street
Turn left onto S 11th St
Turn right onto E Santa Clara St
Turn left onto N 14th St
Destination will be on the left.

From the South (Morgan Hill)

Take US-101 North toward San Jose
Take the Alum Rock Ave/CA-130 exit toward Santa Clara St
Turn left onto CA-130 W/Alum Rock Ave/E Santa Clara St
Turn right onto North 14th St
Destination will be on the left.

From the North (Fremont)

Take I-880 South toward San Jose
Take exit 4C toward San Francisco/US 101 N
Turn left onto Old Bayshore Hwy (signs for 10th Street)
Turn right toward N 10th St
Turn left onto E St John St
Turn right onto N 14th St
Destination will be on the right.

From the Northwest (Redwood City)

Take US-101 South toward San Jose
Take exit 386A for Alum Rock Ave/Santa Clara St/CA-130
Turn right onto E Santa Clara St
Turn right onto N 14th St
Destination will be on the left.

Contact

Contact Center
P.O. Box 30310
Stockton, CA 95213
Phone: 1-800-806-1191
Email: info@caconnect.org
Fax: 1-800-889-3974

About

Welcome to California Connect, also called the Deaf and Disabled Telecommunications Program (DDTP), which provides communication access for Californians with hearing, vision, cognitive, mobility, and speech-related disabilities. The program of the California Public Utilities Commission (CPUC) includes accessible communication equipment and devices, relay service, and Augmentative and Alternative Communication (AAC) devices.
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