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We look forward to receiving your comments, suggestions and questions.
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An assortment of individuals using various telecommunication technologies.

Contact

We look forward to receiving your comments, suggestions and questions.

  • A black man wearing a gold long sleeve shirt wearing a headset and microphone device to communicate with others.
  • A female young adult wearing rainbow tie dye sweatshirt, looking afar from her wheelchair, holding an iPad device in her hand.
  • An Asian man with black-rimmed glasses and hair, long sleeve plaid shirt and a green t-shirt, listening through a device and smiling.
  • A white Deaf man wearing a gold hat and gold-rimmed glasses. The man is wearing a tan t-shirt and has a flower tattoo on his left neck.
  • A blind Black woman wearing a white turtleneck shirt and blouse sitting on the couch, holding a white phone to her ear, listening to the caller on the other end of the line.

If you would like more information about California Connect, please call our Contact Center during normal business hours, which are Monday – Friday 8:00 am to 6:00 pm (excluding holidays).

Call 1-800-806-1191

Contact Center
P.O. Box 30310
Stockton, CA 95213

Fax: 1-800-889-3974

Call

Please note: we have begun the process of merging all languages into one phone number. From now until September 1st, 2024 all phone numbers will forward to 1-800-806-1191 where you will have the option to select your preferred language. After March 1st, 2025 only the 1-800-806-1191 line will be active.

English/ASL/VP: 1-800-806-1191
Español: 1-800-949-5650
粵語: 1-866-324-8754
Hmoob: 1-866-880-3394
國語: 1-866-324-8747
Tiếng Việt: 1-855-247-0106
Русский: 1-855-546-7500
TTY English: 1-800-806-4474
TTY Español: 1-844-867-1135

Feedback

Please provide your comments, suggestions, and/or questions, using the form below.

To comment or file a complaint directly with the CPUC:

To comment or file a complaint directly with the CPUC in other ways:

Mail:
CPUC Communications Division
Attn: DDTP
505 Van Ness Avenue
San Francisco, CA 94102

Email: ddtp@cpuc.ca.gov

Telephone: 916-330-3239

What is California Connect?

California Connect, also called the Deaf and Disabled Telecommunications Program (DDTP) funded by the California Public Utilities Commission (CPUC) is a public program that distributes specialized communications equipment to persons with disabilities; provides a dual-party relay system called California Relay Service; and supplies assistance for speech generating devices- subsidized by the State of California, removing any financial barriers.
Explore Programs and services

Contact

Contact Center
P.O. Box 30310
Stockton, CA 95213
Phone/VP: 1-800-806-1191
Email: info@caconnect.org
Fax: 1-800-889-3974

About

Welcome to California Connect, also called the Deaf and Disabled Telecommunications Program (DDTP), which provides communication access for Californians with hearing, vision, cognitive, mobility, and speech-related disabilities. The program of the California Public Utilities Commission (CPUC) includes accessible communication equipment and devices, relay service, and Augmentative and Alternative Communication (AAC) devices.
Copyright © 2024 State of California
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